contact forms not working...not receiving form submissions

Creative Contact Form is a responsive jQuery contact form with amazing visual effects.

  • I have the Creative Contact Form on a few websites I have and since June I am no longer receiving form submissions from visitors/customers on our website. Simon has helped me in the past but I sent him several messages and didn't receive any response. Is there another admin that can help?

    I noticed that there was an update available so I updated my version of creative contact form generator on one of the sites hoping that this would allow me to start receiving form submissions to my email again but it didn't help. I'm curious why the forms on all the sites would stop working all at once. Any ideas? A couple of the sites are buyrightcarpet.com and hillsborocarpet.com
    bcv5431
     
    Posts: 2
    Joined: Wed Mar 25, 2015 9:56 am


  • Hello,

    Sorry for late reply!

    Are you sure everything is correct with your email settings.
    This plugin uses default mailer for sending emails, so if your wp can send emails, in 99% of cases, it will send as well.
    Could you give me access to admin, so I can check what is happening?
    You can send me a PM.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1499
    Joined: Wed Mar 05, 2014 1:04 am


  • I just plugged in this contact form plugin to my wordpress website and I tried testing it to make sure that I would receive any messages that people send, but I am not receiving my test messages. I unpublished it since it's not working properly. How do I set it up to receive messages? If I can't get it to work, I'll have to delete it and find a different contact form plugin to use on my website. Thanks in advance for any help you can provide.
    ElizabethLynn
     
    Posts: 1
    Joined: Wed Nov 11, 2015 7:19 am


  • Hi,

    This plugin uses default mailer for sending emails, so if your wp can send emails, in 99% of cases, it will send as well.
    Please check your email settings.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1499
    Joined: Wed Mar 05, 2014 1:04 am



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