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Creative Contact Form is a responsive jQuery contact form with amazing visual effects. You will be surprised by count of all the possible features!
Mon Feb 20, 2017 7:51 pm

  • Hello, wondering if you can look at something for me. I am using two forms on www.gun-dog-trainers.com that were working with no issues. I have not done anything to the site for over 3 weeks now, and today neither form is showing. I re-installed the the package again, but no change.

    The pages are:
    https://gun-dog-trainers.com/free-state-listing-form
    https://gun-dog-trainers.com/contact-gun-dog-trainers

    Appreciate in advance any help you can provide!

    Thanks!!!!
    Dakota09
     
    Posts: 43
    Joined: Sat Apr 04, 2015 9:00 pm
    Location: West Fargo, ND USA

Tue Feb 21, 2017 12:30 pm

  • Dear Customer

    Hello,
    Please check whether CCF is enabled from Menu-s and get back to us.
    Thanks
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 303
    Joined: Fri Jul 01, 2016 8:05 pm

Tue Feb 21, 2017 5:50 pm

  • Hi, yes of course they are active, have been for 7 months. I just went in and verified too. They are showing in the navigation, the page is showing up, yet no form appears or slides in, as it used to do.

    If you visit either of the links I provided originally you can see that it is just a blank white area where the form(s) should be.

    Thanks!
    Dakota09
     
    Posts: 43
    Joined: Sat Apr 04, 2015 9:00 pm
    Location: West Fargo, ND USA

Wed Feb 22, 2017 9:40 pm

  • I went and checked all recently updated plugins and turned them off one by one but still no form....
    Dakota09
     
    Posts: 43
    Joined: Sat Apr 04, 2015 9:00 pm
    Location: West Fargo, ND USA

Wed Feb 22, 2017 11:07 pm

  • UPDATE - I changed the Form Appear Animation to "None" and now the form appears. So something is in conflict with the animation aspect.

    Thoughts???

    Thanks!

    UPDATE - I tested the form(s) in IE and Chrome, and send button appears to be dead -nothing happens upon submit. Shaking my head, there is a conflict somewhere!
    Dakota09
     
    Posts: 43
    Joined: Sat Apr 04, 2015 9:00 pm
    Location: West Fargo, ND USA

Thu Feb 23, 2017 12:19 pm

  • Dear Customer

    Your ticket has been transferred to our dev team.
    We will update you!

    Sorry for inconvenience.
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 303
    Joined: Fri Jul 01, 2016 8:05 pm

Thu Feb 23, 2017 5:32 pm

  • Thanks I hope they can check this soon as I am not receiving any forms from my site!
    Dakota09
     
    Posts: 43
    Joined: Sat Apr 04, 2015 9:00 pm
    Location: West Fargo, ND USA

Sat Feb 25, 2017 10:29 pm

  • Hello has there been any follow up on this? I am missing out on leads as potential clients cannot use the forms. Thanks!
    Dakota09
     
    Posts: 43
    Joined: Sat Apr 04, 2015 9:00 pm
    Location: West Fargo, ND USA

Sun Feb 26, 2017 10:06 pm

  • Dear Customer

    This is unknown issue, so we need a bit more time to investigate!
    Your patience is much appreciated!
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 303
    Joined: Fri Jul 01, 2016 8:05 pm

Tue Feb 28, 2017 5:45 am

  • Hello,

    Sorry for late answer.
    I checked provided urls: https://gun-dog-trainers.com/free-state-listing-form,...
    Seems like form appears with no animation, and it is visible! I've tested on MaxOS, Chrome and Firefox browsers.

    Please let me know if you still have the issue, if yes, please provide on which platform you have tested it.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1429
    Joined: Wed Mar 05, 2014 1:04 am

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