installation package could not be found.

Creative Contact Form is a responsive jQuery contact form with amazing visual effects. You will be surprised by count of all the possible features!

  • Hello I bought the creative contact form and I can not install.
    The error message is: that the installation package could not be found.

    what is wrong?
    Should I unzip the file before?
    Can you please help me with this?
    It's the second time I've been in touch and I've had no response.

    greetings
    Bea
    beamoretto
     
    Posts: 4
    Joined: Tue Apr 25, 2017 6:33 pm


  • Dear Bea

    Thanks for question.
    You do not have to unzip, this is coming from you server. Not only contact form - you will not be able to install anything unless you fix this.

    Please contact your server administrator.
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 347
    Joined: Fri Jul 01, 2016 8:05 pm


  • Hi
    Thank you for the answer, but it still has not resolved ...
    I have installed other extensions without any problem.
    Could you explain better what the problem is on my server?
    thank you
    beamoretto
     
    Posts: 4
    Joined: Tue Apr 25, 2017 6:33 pm


  • Hello
    I still do not know how to proceed. I want to install this extension very much, but I do not know where to start ...
    Could you please explain better what the problem is on my server?
    thank you
    beamoretto
     
    Posts: 4
    Joined: Tue Apr 25, 2017 6:33 pm


  • Hi,

    Please give me access to admin, I will try to check what is wrong.
    You can send me a PM.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1441
    Joined: Wed Mar 05, 2014 1:04 am


  • Hi, thanks for replying, but I ended up getting it installed. The problem was in php.ini and it was resolved.
    Once again, thank you. Best regards
    beamoretto
     
    Posts: 4
    Joined: Tue Apr 25, 2017 6:33 pm


  • We are happy to hear that!
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 347
    Joined: Fri Jul 01, 2016 8:05 pm



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