reCaptcha window doesn't display

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Mon Oct 30, 2017 8:08 pm

  • Hello,
    lease I need help regarding the reCaptcha windows.
    I try to use your Complex Contact Form but when the form is loaded doesn't display the reCaptcha windows.

    I put correctly both the Site key and the Security key and moreover I verified the
    allow_url_fopen is set to ON. My PHP version is 7.1.

    How can I make for solving this issue ?
    Many thanks for your reply

    Regards
    Giulio
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    fuerteventurare
     
    Posts: 5
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Thu Nov 02, 2017 11:49 pm

  • Dear Customer

    Please give us URL to see the problem.
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
    Posts: 475
    Joined: Fri Jul 01, 2016 8:05 pm

Sat Nov 04, 2017 8:42 pm

  • http://fuerteventura-re.com/index.php/contact-us/
    fuerteventurare
     
    Posts: 5
    Joined: Mon Oct 30, 2017 7:52 pm

Tue Nov 07, 2017 10:38 pm

  • Dear Customer

    Not only recaptcha is problem. You are running a plugin or your site template is destroying stylings.
    Recaptcha is being rendered by Google. We will try to provide more information soon after debug.
    Sorry for inconvenience.


    Thanks
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
    Posts: 475
    Joined: Fri Jul 01, 2016 8:05 pm

Tue Nov 14, 2017 8:37 pm

  • Hi and thank you for your answer.
    Did you find how to sole the problem ?
    Many thanks
    Regards
    fuerteventurare
     
    Posts: 5
    Joined: Mon Oct 30, 2017 7:52 pm

Wed Nov 15, 2017 11:50 pm

  • Dear Customer

    Please enable it once again and get back to us.


    Thanks
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
    Posts: 475
    Joined: Fri Jul 01, 2016 8:05 pm

Fri Nov 17, 2017 6:52 pm

  • Hi again,
    well I was enabled again reCaptcha in the following form:
    http://fuerteventura-re.com/index.php/contact-us/
    Waiting for your reply .....
    Thank you
    Regards
    fuerteventurare
     
    Posts: 5
    Joined: Mon Oct 30, 2017 7:52 pm

Sun Nov 26, 2017 7:08 pm

  • Hi,
    I didn't receive news anymore by you.

    Meanwhile I've tried to use Contact Form 7 Plugin an reCaptcha work great. !!!
    So I think the problem is in your plugin and not in the Wordpress Theme.

    Take a look to this Contact Form 7 Page for viewing the result.
    http://fuerteventura-re.com/index.php/contact-us-2/

    Follow the same Contact Form page using your plugin
    http://fuerteventura-re.com/index.php/contact-us-test-contact-form-generator/

    Waiting for your reply for solving this issue with your plugin !!
    Thank you
    Regards
    fuerteventurare
     
    Posts: 5
    Joined: Mon Oct 30, 2017 7:52 pm

Sun Dec 03, 2017 7:33 pm

  • Dear Customer

    Sorry for delay.
    Your provided URLs are not active.
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
    Posts: 475
    Joined: Fri Jul 01, 2016 8:05 pm



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