can't add pictures

Creative Image Slider is a responsive jQuery image slider with amazing visual effects.
Tue Mar 21, 2017 8:35 pm

  • Hello,
    I have both versions of the image slider. The first version Creative Image Slider Professional I bought on 21.03.2015. The newer Creative Image Slider PRO business today. For both versions, I can not add any images. The buttons on the Item page are all out of order. I use Joomla 3.6.5

    Image

    Any Idears?

    Kind Regards
    Rolf
    Last edited by f348 on Wed Mar 22, 2017 2:10 am, edited 1 time in total.
    f348
     
    Posts: 5
    Joined: Tue Mar 21, 2017 8:07 pm

Tue Mar 21, 2017 9:28 pm

  • Hello again ...

    A few minutes ago I spoke to a friend. After updating from Joomla 3.5.1 to 3.6.5 it has currently the same problem with the buttons.

    kind regards
    Rolf
    f348
     
    Posts: 5
    Joined: Tue Mar 21, 2017 8:07 pm

Wed Mar 22, 2017 3:19 am

  • I have just tested it. I installed in a test web joomla 3.6.2, the slider works fine. After updating to joomla 3.6.5 came the above described problem. It is definitely the joomlaversion 3.6.5 .

    kind regards
    Rolf
    f348
     
    Posts: 5
    Joined: Tue Mar 21, 2017 8:07 pm

Sat Mar 25, 2017 8:05 pm

  • Dear Customer

    We will look into the issue and update you!
    Sorry for inconvenience.
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 368
    Joined: Fri Jul 01, 2016 8:05 pm

Fri Apr 28, 2017 8:20 am

  • Still waiting for Update
    f348
     
    Posts: 5
    Joined: Tue Mar 21, 2017 8:07 pm

Sat Apr 29, 2017 9:41 am

  • Whats going on?
    I tried the demo and it works fine and now I purchased it, its not working anymore
    I also see that since March 21, you havent replied to the other poster

    Im guessing you havent looked into the issue at all....

    When is a fix coming... ;)
    Joomla 3.7
    hippiedude
     
    Posts: 1
    Joined: Sat Apr 29, 2017 9:38 am

Tue May 02, 2017 4:56 am

  • Hi,

    Sorry for the delay.
    It is unknown issue, and can not be represented in my test system.
    Please give me access to your admin(also ftp), so I can check what is wrong.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1441
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Mon May 08, 2017 9:33 am

  • If you found the error it is better to send us an update of the Slidersoftware, since we can not use it any more in other webs as only in the webs you have changed.

    Other users will have the same problem or get it, you sell a software which no longer works from joomla xx.

    Regards
    Rolf
    f348
     
    Posts: 5
    Joined: Tue Mar 21, 2017 8:07 pm

Thu May 11, 2017 10:14 pm

  • Dear Customer

    Please send ftp access to @Simon.
    Send it PM, he will solve the problem.


    Thanks
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 368
    Joined: Fri Jul 01, 2016 8:05 pm



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