Problems after installation

Creative Image Slider is a responsive jQuery image slider with amazing visual effects.
Sun Nov 25, 2018 1:55 am

  • I've purchased Creative Slider & got a 2 problems accessing via backend.

    1. When I click in Joomla Backend at System -> Configuration and choose Creative Image Slider there is a blank (white) site and on top stands "COM_CONFIG_Basic_FIELDSET_LABEL"

    2. When clicking on Components -> Creative Image Slider
    View not found [name, type, prefix]: cpanel, html, creativeimagesliderView

    I have already sent the login details

    Stephen
    wedowebdev
     
    Posts: 2
    Joined: Sun Nov 18, 2018 5:58 pm

Tue Nov 27, 2018 12:07 am

  • I have transferred your inquiry to our dev team.
    Sorry for inconvenience.
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 680
    Joined: Fri Jul 01, 2016 8:05 pm

Wed Jan 16, 2019 10:10 pm

  • Dear @Munson,

    CIS is not fully tested on mobile devices. It may cause misbehavior.

    Accept our apologies for caused inconvenience.
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 680
    Joined: Fri Jul 01, 2016 8:05 pm

Wed Nov 06, 2019 6:46 pm

  • It is almost a year later now, I have the exact same issues. Is CIS dead?
    wdburgdorf
     
    Posts: 1
    Joined: Wed Nov 06, 2019 6:13 pm

Thu Nov 07, 2019 3:58 pm

  • Hello,

    The issue after installation has been fixed, but the corrected package had wrong name, that is why it was downloading old version.
    It has been fixed now.

    With regards to mobile views, we have some issues there. After migration to Joomla4, we have fix them.

    Thanks.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1620
    Joined: Wed Mar 05, 2014 1:04 am



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