Title in popup is "undefined"

Creative Image Slider is a responsive jQuery image slider with amazing visual effects.
Sun Jun 04, 2017 8:53 pm

  • Dear Customer

    Please grant us temporary admin access to your platform we will try to fix.
    Send details to info@creative-solutions.net


    Thanks
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 680
    Joined: Fri Jul 01, 2016 8:05 pm

Fri Apr 06, 2018 1:32 pm

  • Hi. The problem is still unsolved. I have installed the image slider of my business version.
    I switched off the Text in the slider und get “undefined” in the Pop up. The pop up only works at my computer. If I work with my ipad, iPhone or surface, the pop up won’t work. I can’t activate the slider to get the zoom or the pop up.
    Please. Check it
    http://www.liuxing-chow-chow.ch/index.php/unsere-hunde/bei-uns-leben/hei-yu-tzu-mary-lou
    liuxing
     
    Posts: 11
    Joined: Sun Nov 26, 2017 11:49 pm

Sat Apr 07, 2018 10:34 pm

  • Hi,

    Please give me access to your server(admin, ftp), so I can check what is wrong there.

    Send me a Private Message.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1620
    Joined: Wed Mar 05, 2014 1:04 am

Tue Apr 10, 2018 11:04 am

  • Could you give me a save email address that I can send you the ftp data?
    Thanks
    liuxing
     
    Posts: 11
    Joined: Sun Nov 26, 2017 11:49 pm

Tue Apr 10, 2018 10:39 pm

  • Hi,

    Sure, please send it to info@creative-solutions.net

    Thanks,
    User avatar
    Aram
     
    Posts: 4
    Joined: Tue Apr 10, 2018 10:05 pm

Tue Apr 17, 2018 9:49 pm

  • Hi. I have sent you the data with an email. Thanks for you support
    liuxing
     
    Posts: 11
    Joined: Sun Nov 26, 2017 11:49 pm

Wed Apr 18, 2018 7:23 am

  • I have replied, please check.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1620
    Joined: Wed Mar 05, 2014 1:04 am

Tue Apr 24, 2018 2:51 pm

  • Hi
    I didn't receive an reply.
    I have send you an Email again with all the data you need.
    Could you have a look in our inbox.
    The problem isn't fixed and the missing installation component of the gallery is still missing too.
    We can't go on with our desgin of our webpage.
    Thanks
    liuxing
     
    Posts: 11
    Joined: Sun Nov 26, 2017 11:49 pm

Wed Apr 25, 2018 1:07 am

  • I've replied!

    Please check!
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1620
    Joined: Wed Mar 05, 2014 1:04 am

Mon Jun 11, 2018 2:04 pm

  • Hi Simon
    I need the solution, too. I am still waiting since 23. April of fixing this problem.
    Could you tell us the fix date?
    Thanks
    liuxing
     
    Posts: 11
    Joined: Sun Nov 26, 2017 11:49 pm

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