Why is image slider appearing twice and above the nav?

Creative Image Slider is a responsive jQuery image slider with amazing visual effects.

  • Please see this url

    http://nadesignstudio.com/www_NAD-J-2018jan/index.php/portfolio-article/35-mcdonald-avenue

    where I'm trying Image Slider on my site. I dropped it in an article per instructions but it appears very strangely on my site.

    It creates two div tags and two sliders, one just inside the body tag (much too early in the document) and another further down (in the right place.)

    The early tag appears floating at the upper bounds of the browser window and covers the entire top of the site template.
    Can't see why it happens or where or how to fix. Happens in Chrome, FF and Opera and in pvt browsing so not a browser cache issue.

    Please advise.
    ty.

    EDIT - Here's some screencaps of what's going on
    Edit 2 - screencaps too for BB and doesn't resize them (??)
    Here are direct links to the images instead..

    http://azariatech.com/tmp/Misplaced_slider_1.jpg

    http://azariatech.com/tmp/Misplaced_slider_2.jpg

    http://azariatech.com/tmp/Misplaced_slider_3.jpg
    JAz
     
    Posts: 5
    Joined: Tue Jan 30, 2018 6:19 am


  • Bump for an answer? This is over a week old. Please.
    JAz
     
    Posts: 5
    Joined: Tue Jan 30, 2018 6:19 am


  • Dear Customer

    Sorry for delay.
    We kindly ask you to use "contact us" button or send inquiries directly to info@creative-solutions.net. This will save your time as this forum is mostly for sharing with some experience.

    We apologize for any inconvenience. The URL you have provided - we can't see Slider there, could we please ask you to enable and get back to us. Even more, you can enable and send admin access to your platform and we will solve the issue. Details can be send to above mentioned email address.

    Wish you good day.
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 515
    Joined: Fri Jul 01, 2016 8:05 pm


  • Dear Joel Azaria

    We have sent an email to creative-solutions.net@az*********.c** please check and get back to us.


    Thanks
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 515
    Joined: Fri Jul 01, 2016 8:05 pm


  • Levon,

    We could not get an answer in a timely manner so the item was removed.
    We cannot gamble with our clients. We need support in a timely manner.
    JAz
     
    Posts: 5
    Joined: Tue Jan 30, 2018 6:19 am


  • Dear Joel Azaria

    I clearly understand that we have delivered troubles and we are not going to make any excuses for that.
    The only thing which we ask is to let us help you.
    Please check your email.

    Once again our entire team is apologizing for this inconvenience.
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 515
    Joined: Fri Jul 01, 2016 8:05 pm


  • Levon,

    I appreciate the sincere apology and willingness to make good. Let's give it another go.

    I have reinstalled the extension without making any changes to the original article. You can see the result at the original URL.

    Credentials sent to email.

    J.
    JAz
     
    Posts: 5
    Joined: Tue Jan 30, 2018 6:19 am


  • Dear Joel Azaria

    We appreciate the second chance given to us to improve ourselves.
    We have replied.


    ;)
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 515
    Joined: Fri Jul 01, 2016 8:05 pm


  • Dear Joel Azaria

    We have replied again, please check. :)
    Thanks
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 515
    Joined: Fri Jul 01, 2016 8:05 pm



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