Intsallation problem

Most creative social widget ever!

  • The extension is not installed correctly in Joomla v.3.2.2
    I look forward to hearing
    regards
    bernabe28
     
    Posts: 3
    Joined: Mon Feb 10, 2014 9:37 pm


  • Hi,

    Thanks for contacting us.

    Could you describe more detailed what is the problem? It is tested many times in Joomla 3.2.2, and installs without problem.

    One of possible problems can be:
    The package has size near 6MB, your server upload max size must be set 10MB, maybe it is set to 2MB, that is why it can not be installed. Could you check it.

    Best Regards,
    Simon
    Syom
    Site Admin
     
    Posts: 1270
    Joined: Wed Jul 13, 2011 8:53 pm


  • The error you mention no.
    I install the extension from the tmp folder. It is an error with MySQL, attached capture
    Regards
    Image
    bernabe28
     
    Posts: 3
    Joined: Mon Feb 10, 2014 9:37 pm


  • Various errors when installing the extension, create tables database incorrectly.
    One of the tables created with the prefix jos__ (It's bad right?)
    Once installed the component icon does not appear in the menu components
    Please review it
    Image
    bernabe28
     
    Posts: 3
    Joined: Mon Feb 10, 2014 9:37 pm


  • Hi,

    There was a mistake in the installation script. It tried to insert the data with jos_ prefix. I've corrected the issue. Please download the last version again, uninstall the current version, and install the new one. Let me know...

    Once installed the component icon does not appear in the menu components
    This seems to be another issue. If you will have the same problem after installing new version, I will ask you to give me access to your administration (send a PM), and I will correct all the issues.

    Best Regards,
    Simon
    Syom
    Site Admin
     
    Posts: 1270
    Joined: Wed Jul 13, 2011 8:53 pm



Return to Creative Social Widget




Information
  • Who is online
  • Users browsing this forum: No registered users and 2 guests
cron