Server error

Creative Contact Form is a responsive jQuery contact form with amazing visual effects. You will be surprised by count of all the possible features!
Tue Jan 03, 2017 2:02 pm

  • Last week I had a "Server error" issue at one of my websites.
    In that case the problem was solved by changing the .htaccess file.
    So you can add this check to the list of Levon.

    Rename the .htaccess to htaccess.old and activate the htaccess.txt as the new .htaccess
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    WoodyF4u
     
    Posts: 72
    Joined: Sun Feb 07, 2016 3:47 pm
    Location: The Netherlands

Tue Jan 17, 2017 9:31 pm

  • Thank for sharing with your experience!
    Appreciate that!
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 370
    Joined: Fri Jul 01, 2016 8:05 pm

Fri Jan 27, 2017 2:19 pm

  • Hi dear,
    i have the same problem. when i try to send form i receive a server error message.
    How can i fix it?
    (the test mail work fine)..
    spadajoker
     
    Posts: 1
    Joined: Fri Jan 27, 2017 2:17 pm

Sat Jan 28, 2017 2:59 pm

  • Dear Customer

    Please give us temporary access to your platform (full admin access!) we will try to fix it.
    Sorry for inconvenience.
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 370
    Joined: Fri Jul 01, 2016 8:05 pm

Tue Jan 31, 2017 4:00 pm

  • Hi,

    I also have the same server error when I try to use the form.

    I already sent you an access to the website, can you please help out?

    Thanks!
    fagia
     
    Posts: 1
    Joined: Tue Jan 31, 2017 3:58 pm

Sat Feb 04, 2017 7:16 pm

  • Checking
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 370
    Joined: Fri Jul 01, 2016 8:05 pm

Tue Feb 21, 2017 11:35 am

  • Levon,

    I tried to send you a PM last night regarding the server error on my internet page, but the message is stacked in outbox. Can you help me, please?

    BR, Borut
    bsergon
     
    Posts: 1
    Joined: Tue Feb 21, 2017 2:42 am

Tue Feb 21, 2017 12:27 pm

  • Dear Customer

    We got your message and solved the problem!
    Thank you for being with us
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 370
    Joined: Fri Jul 01, 2016 8:05 pm

Sat Apr 08, 2017 1:10 am

  • Hello,

    I get "Server Error" when trying to send the form from mobile, on desktop it works perfectly. It seems a number of people have experienced this error in some way shape or form; are there common troubleshooting steps to see if I can resolve the problem?

    Thanks!
    trati
     
    Posts: 23
    Joined: Thu Apr 06, 2017 9:00 pm

Sun Apr 09, 2017 1:53 am

  • Dear Customer

    unfortunately CCF has not been full tested on mobile yet.
    Sorry for inconvenience.
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 370
    Joined: Fri Jul 01, 2016 8:05 pm

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