Contact Forms Not Loading / Broken

Creative Contact Form is a responsive jQuery contact form with amazing visual effects. You will be surprised by count of all the possible features!
Wed May 17, 2017 11:06 am

  • Hi,

    We have a licensed version of Creative Contact Form v3.5.0. Since this morning our customers are telling us that the forms don't load. We have tested and the issue you see in the screenshot below seems to be occurring for all forms, nothing has changed on our side. What is the component trying to load when you see the blue progress bar? No styling is loaded and the form doesn't work. Has something changed on your side that is stopping a network resource being loaded? How do we fix this?

    Capture.PNG
    Capture.PNG (47.52 KiB) Viewed 478 times


    Regards
    arunhorne
     
    Posts: 7
    Joined: Wed Nov 04, 2015 4:45 pm


  • Dear Customer

    Please give us live URL for this problem.
    Thanks
    Best Regards
    Levon

    CreativeSolutions
    User avatar
    Levon
     
    Posts: 388
    Joined: Fri Jul 01, 2016 8:05 pm


  • Hi,

    It is unknown issue.
    I will need access to server(admin, ftp) to find out what is the problem.
    Please send me a Private Message.

    Thanks!
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1500
    Joined: Wed Mar 05, 2014 1:04 am


  • Problem was solved by updating T3 template system to latest version, perhaps Purity / T3 were briefly out of sync causing the issue.
    arunhorne
     
    Posts: 7
    Joined: Wed Nov 04, 2015 4:45 pm


  • I'm happy to hear that.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1500
    Joined: Wed Mar 05, 2014 1:04 am



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