Title in popup is "undefined"

Creative Image Slider is a responsive jQuery image slider with amazing visual effects.
Tue Jun 12, 2018 11:28 am

  • Hello,

    The issue cannot be represented on my local system, that is why it takes too long to fix it.

    Please provide me with working demo url, and admin data(also ftp), so I can finally fix the "undefined" issue.

    You can send me a PM.

    Thanks.
    Best Regards,

    Simon
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    Simon
    Site Admin
     
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    Joined: Wed Mar 05, 2014 1:04 am

Sun Jun 17, 2018 11:12 pm

  • Hi Simon.
    I have given you all permissions to our website, ftp admin access and the url of our homepage liuxing where you can have a look at the problem.
    You’ve told us that you are working on the problem.
    Best regards Natalie
    liuxing
     
    Posts: 11
    Joined: Sun Nov 26, 2017 11:49 pm

Thu Jun 21, 2018 11:47 am

  • Dear Customer

    We are very sorry to tell that investigation will take too long. We understand that keeping you waiting may cause inconveniences. We offer refund of the product.

    We are sorry for this.
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
    Posts: 680
    Joined: Fri Jul 01, 2016 8:05 pm

Thu Oct 18, 2018 9:33 pm

  • If the item "Name" is blank, and "Show Captions" in "Caption Options" is "No", then the images all show "undefined" at the bottom of the image when you mouseover any of the images in the slider, and when you click on them to view the image.
    The only way to stop that is to have a caption, even when you do not want captions.
    Munson
     
    Posts: 2
    Joined: Tue Oct 16, 2018 9:35 pm

Thu Oct 18, 2018 11:45 pm

  • We are sorry for this inconvenience.
    It will be fixed with upcoming updates!
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
    Posts: 680
    Joined: Fri Jul 01, 2016 8:05 pm

Fri Oct 19, 2018 4:03 am

  • Thank you. I'll be looking forward for the update.

    Can you tell me if it's possible to stop the slide show on any slide? Currently, there is no way to stop the slides - only the thumbnails. I couldn't find any of the settings to address this.
    Munson
     
    Posts: 2
    Joined: Tue Oct 16, 2018 9:35 pm

Sat Oct 20, 2018 3:14 pm

  • Unfortunately it is impossible. Sorry for that
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
    Posts: 680
    Joined: Fri Jul 01, 2016 8:05 pm

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