Problems after installation

Creative Image Slider is a responsive jQuery image slider with amazing visual effects.
Thu Nov 15, 2018 1:49 am

  • Hello,

    I tried to install the Business Pack, but there appears two errors :evil:

    1.
    When I click in Joomla Backend at System -> Configuration and choose Creative Image Slider there is a blank (white) site and on top stands "COM_CONFIG_Basic_FIELDSET_LABEL"

    2. When clicking on Components -> Creative Image Slider
    View not found [name, type, prefix]: cpanel, html, creativeimagesliderView

    Somebody here can help me???

    Claudia
    eizellspende
     
    Posts: 4
    Joined: Thu Nov 15, 2018 1:42 am

Sun Nov 18, 2018 2:22 pm

  • Thanks for contacting us.
    Please send us admin access to info@creative-solutions.net and we will check the issue.
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
    Posts: 680
    Joined: Fri Jul 01, 2016 8:05 pm

Sun Nov 18, 2018 6:28 pm

  • Hi,

    I am seeing exactly the same when I have installed 'Creative Gallery'

    Can you also help me please?

    Thanks

    Stephen
    wedowebdev
     
    Posts: 2
    Joined: Sun Nov 18, 2018 5:58 pm

Tue Nov 20, 2018 11:21 pm

  • Hi,

    Please send us admin access to info@creative-solutions.net and we will check the issue.
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
    Posts: 680
    Joined: Fri Jul 01, 2016 8:05 pm

Sun Dec 02, 2018 7:37 pm

  • The problems are already there, how do you think when and how you can solve this???

    Chris
    eizellspende
     
    Posts: 4
    Joined: Thu Nov 15, 2018 1:42 am

Tue Dec 04, 2018 1:01 am

  • Dear Chris,

    If we talk about this website https://regenbogenfamilie.info/, everything is fine.
    We have installed and enabled it.

    You just need to set your preferred position, upload the photos and change the name to appear.
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
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    Joined: Fri Jul 01, 2016 8:05 pm

Tue Dec 04, 2018 1:58 pm

  • Nothing is fine, the same errors on the backend.
    I´m not sure, if you don´t understand the problem or not?
    This appears on the backend, when clicking on System-Configuration-Creative Image Slider:

    COM_CONFIG_Basic_FIELDSET_LABEL

    And this if I click on Components-Creative Image Slider then the following error appears:
    404 View nicht gefunden [Name, Typ, Präfix]: cpanel, html, creativeimagesliderView
    eizellspende
     
    Posts: 4
    Joined: Thu Nov 15, 2018 1:42 am

Tue Dec 04, 2018 1:59 pm

  • Forgot one thing, the PRO features are not available and don´t work for me.
    eizellspende
     
    Posts: 4
    Joined: Thu Nov 15, 2018 1:42 am

Wed Dec 05, 2018 12:24 am

  • We are very sorry for this inconvenience.
    As requested we have issued 100% refund.

    Have a nice day.
    Best Regards
    Levon

    CreativeSolutions
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    Levon
     
    Posts: 680
    Joined: Fri Jul 01, 2016 8:05 pm

Wed Jan 16, 2019 11:30 am

  • Hi,

    Our extensions have control panel inside component, not in Joomla global config page.

    To manage sliders you need to go to Components->Creative Image Slider->Sliders.
    To edit existing slider, check appropriate checkbox from list of checkboxes, and click Edit button in top navigation panel, or just click on slider name.
    To create new slider, click New button in top navigation panel.

    More info can be found documentation page: https://creative-solutions.net/joomla/creative-image-slider/documentation
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1620
    Joined: Wed Mar 05, 2014 1:04 am



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