File Upload Error - CCFB v4.6.2

Creative Contact Form is a responsive jQuery contact form with amazing visual effects. You will be surprised by count of all the possible features!
Thu Sep 05, 2019 12:28 pm

  • We try to upload file, the file is uploaded into the server folder but it prompt Error when file upload completed. When we turn on console to check... below is the output:

    {…}

    _bitrateTimer: Object { timestamp: 1567671851525, loaded: 1511272, bitrate: 2894587.537091988, … }

    _processQueue: Object { state: state(), always: always(), then: then(), … }

    _progress: Object { loaded: 1598505, total: 1598505, bitrate: 2894587.537091988 }

    _response: Object { jqXHR: {…}, textStatus: "parsererror", errorThrown: SyntaxError }

    _time: 1567671851767

    abort: function abort()

    acceptFileTypes: /(.|\/)(jpg|jpeg|png|gif|pdf|doc|docx|ppt|pptx|odt|avi|ogg|m4a|mov|mp3|mp4|mpg|wav|wmv|zip|rar|7z)$/i

    add: function add()

    autoUpload: true

    bitrate: 2894587.537091988

    bitrateInterval: 500

    blob: null

    cache: false

    contentType: false

    create: null

    data: FormData { }

    dataType: "json"

    disabled: false

    dropZone: Object { 0: HTMLDocument https://buddhisttemple.sausenglum.org/index.php?option=com_content&view=article&id=155&Itemid=533&lang=en, context: HTMLDocument https://buddhisttemple.sausenglum.org/index.php?option=com_content&view=article&id=155&Itemid=533&lang=en, length: 1 }

    errorThrown: SyntaxError: "JSON.parse: unexpected character at line 1 column 1 of the JSON data"
    parseJSON https://buddhisttemple.sausenglum.org/components/com_creativecontactform/assets/js/creativelib.js:3
    Fn https://buddhisttemple.sausenglum.org/components/com_creativecontactform/assets/js/creativelib.js:5
    k https://buddhisttemple.sausenglum.org/components/com_creativecontactform/assets/js/creativelib.js:5
    r https://buddhisttemple.sausenglum.org/components/com_creativecontactform/assets/js/creativelib.js:5

    fileInput: Object { 0: input.creative_fileupload_submit, context: input.creative_fileupload_submit, length: 1 }

    files: Array [ File ]

    forceIframeTransport: false

    form: Object { 0: form.creativecontactform_form, context: form.creativecontactform_form, length: 1 }

    formAcceptCharset: undefined

    formData: function formData()

    getNumberOfFiles: function noop()

    headers: Object { }

    i18n: function i18n()

    jqXHR: Object { readyState: 4, getResponseHeader: getResponseHeader(), getAllResponseHeaders: getAllResponseHeaders(), … }

    loaded: 1598505

    maxFileSize: 5242880

    messages: Object { uploadedBytes: "Uploaded bytes exceed file size", maxNumberOfFiles: "Maximum number of files exceeded", acceptFileTypes: "error_message_file_types", … }

    minFileSize: 1

    multipart: true

    originalFiles: Array [ File ]

    paramName: Array [ "files[]" ]

    pasteZone: Object { 0: HTMLDocument https://buddhisttemple.sausenglum.org/index.php?option=com_content&view=article&id=155&Itemid=533&lang=en, context: HTMLDocument https://buddhisttemple.sausenglum.org/index.php?option=com_content&view=article&id=155&Itemid=533&lang=en, length: 1 }

    process: function process()

    processData: false

    processQueue: Array [ {…} ]

    progress: function progress()

    progressInterval: 100

    recalculateProgress: true

    replaceFileInput: true

    response: function response()

    sequentialUploads: false

    singleFileUploads: true

    state: function state()

    submit: function submit()

    textStatus: "parsererror"

    total: 1598505

    type: "POST"

    uploadedBytes: 0

    url: "/index.php?option=com_creativecontactform&view=creativeupload&format=raw"

    xhr: function xhr()

    <prototype>: Object { … }
    creativecontactform.js:1512:14

    Currently I turn off the form to prevent visitor to view.

    So, Why? Please assist. Thanks.
    ltck
     
    Posts: 2
    Joined: Thu Mar 01, 2018 10:31 am

Thu Sep 05, 2019 2:37 pm

  • Hi,

    I need to see the issue on live form, to figure out what is happening.
    Could you create a test form for me, hidden to public, so I can investigate the issue.
    I will need admin access, and ftp access to server. You can send me a Private Message with data.

    Thanks.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1620
    Joined: Wed Mar 05, 2014 1:04 am

Sat Sep 07, 2019 8:11 am

  • Login Username & Password already PM you
    ltck
     
    Posts: 2
    Joined: Thu Mar 01, 2018 10:31 am

Sun Sep 08, 2019 1:25 am

  • Thanks for the info.

    I've fixed the issue, and replied to your PM, please check.

    Thanks.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1620
    Joined: Wed Mar 05, 2014 1:04 am

Mon Oct 14, 2019 11:34 pm

  • Hi,

    So is it working fine now?
    If no, please give me live url, where I can see the form.
    Best Regards,

    Simon
    User avatar
    Simon
    Site Admin
     
    Posts: 1620
    Joined: Wed Mar 05, 2014 1:04 am



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